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Wipro Recruitment Process - Wipro Process Recruitment for Freshers : Wipro Careers ,Wipro branches in India, Salary, Skills Required, Wipro Glassdoor, How to apply Wipro Recruitment, Wipro review, Wipro locations, Wipro Office, Wipro openings, Wipro package - Wipro released a Job Position for the Technical Lead. Wipro Hiring accepts students from all disciplines. Candidates who satisfy the requirements and are interested in this position should visit jobsarea to learn more.
Wipro Off- Campus Hiring Drive for Freshers| Higher Package | Apply Now !
- Full Job Notification
Wipro Recruitment 2022:
| Company Name | Wipro |
|---|---|
| Position | Technical Lead |
| Salary | 3.6 LPA |
| Qualification | Any Graduate |
| Location | Chennai |
| Batch | 2017 to 2022 |
| Experience | 0 - 2 Year's |
Wipro Off- Campus Hiring Drive for Freshers| Higher Package | Apply Now !
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Wipro Recruitment - Job Responsibility:
- Examine the team's performance dashboard and scores.
- Help the team improve performance parameters by providing technical assistance and process guidance.
- All inquiries, problem-solving steps, and total successful and unsuccessful resolutions must be recorded, tracked, and documented.
- Ensure that all client queries are resolved using standard processes and procedures.
- Respond to client inquiries in accordance with the contract's service level agreements (SLAs).
- Improve team members' understanding of the process/product to allow for better client interaction and troubleshooting.
- Document and analyse call logs to identify the most common trends and prevent future problems.
- In cases of late resolution, identify red flags and escalate serious client issues to Teamleader.
- Ensure that all product information and disclosures are provided to clients both before and after they call/email.
- Avoids legal challenges by monitoring service agreement compliance.
Wipro Recruitment - Eligibility Criteria:
- Any graduate from any discipline
Wipro Recruitment - Preferred Skills:
- Excellent oral and written communication abilities
- Superior communication and coordination skills Excellent problem-solving skills, as well as exceptional attention to detail and critical thinking
- Quality-conscious and dedicated
- Positive attitude and eagerness to learn
- Excellent team player capable of leading and working autonomously with complete ownership
Wipro Off- Campus Hiring Drive for Freshers| Higher Package | Apply Now !
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